ITicketFlowActionManager Interface

[This is preliminary documentation and is subject to change.]

Manages actions of ticket flows

Namespace: Netadmin.Management.Ticketing
Assembly: Netadmin.Management.Interfaces (in Netadmin.Management.Interfaces.dll) Version: release/9.0@131b654fe7332b0776120c2b44d96c6cac5ac9a2

Syntax

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public interface ITicketFlowActionManager : IManager<ITicketFlowAction>, 
	ICruddableBatch<ITicketFlowAction>, ICreateableBatch<ITicketFlowAction>, IDetailsableBatch<ITicketFlowAction>, 
	IUpdateableBatch<ITicketFlowAction>, IDeletableBatch<ITicketFlowAction>

Public Interface ITicketFlowActionManager
	Inherits IManager(Of ITicketFlowAction), ICruddableBatch(Of ITicketFlowAction), 
	ICreateableBatch(Of ITicketFlowAction), IDetailsableBatch(Of ITicketFlowAction), IUpdateableBatch(Of ITicketFlowAction), 
	IDeletableBatch(Of ITicketFlowAction)

The ITicketFlowActionManager type exposes the following members.

Methods

Name	Description
IEnumerableT	Create(IEnumerableT)	Creates multiple entities in one operation (Inherited from ICreateableBatchT.)
void	Delete(IEnumerableInt64)	Deletes multiple entities in one operation (Inherited from IDeletableBatchT.)
IReadOnlyDictionaryTKey, TValue, T: Int64	DetailsAny(IEnumerableInt64)	Attempts to get details on multiple ids. If an id is not found, it will not be included in the returned dictionary (Inherited from IDetailsableBatchT.)
IEnumerableT, T: ITicketFlowAction	GetAllActionsForFlow(Int64)	Returns all actions for a flow, regardless of which step it leads to
IEnumerableT, T: ITicketFlowAction	GetEntryActions(Int64)	Returns actions initiates a ticket flow. Only returns actions that includes ticket types for the target company
IEnumerableT, T: ITicketFlowAction	GetEntryActions(Int64, NullableInt64)	Obsolete.
IEnumerableT, T: ITicketFlowAction	GetEntryActions(Int64, NullableInt64, NullableInt64)	Returns actions that initiate a ticket flow. Only returns actions that include ticket types for the target company and ticket user (if specified). If the provided user id belongs to a service provider, the result will only include actions which are available the specified service provider.
IEnumerableT, T: ITicketFlowAction	GetFlowActionsForTicket(Int64, Int64)	Returns actions available for a ticket. Only returns actions that includes ticket types for the ticket's current type's company
ITicketFlowAction	GetGlobalAction(GlobalActions, Int64)	Retrieves a global action for the specified flow step
IEnumerableT, T: String	GetLabels(Int64)	Returns the labels that are linked with an action
IEnumerableT, T: Int64	GetServiceProviderIds(Int64)	Retrieves all service providers where an action is available.
IEnumerableT, T: Int64	GetTicketRegardingTypeIds(Int64)	Retrieve the ticket regardings configured for a specific ticket action
Boolean	IsActionInUseByTicketDestination(Int64)	Checks if a specific actionId is in use by any ticket destination configuration
void	SetLabels(Int64, IEnumerableString)	Sets the available Ticket Labels for this action. This is not a delta operation, previously configured labels not included in the call will be removed
void	SetServiceProviderIds(Int64, IEnumerableInt64)	Enables an action for a set of service providers.
void	SetTicketRegardingTypeIds(Int64, IEnumerableInt64)	Sets the ticket regardings for a specific ticket action
void	Update(IEnumerableT)	Updates multiple entities in one operation (Inherited from IUpdateableBatchT.)

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Extension Methods

Name	Description
ITicketFlowAction	CreateITicketFlowAction(ITicketFlowAction)	ICreateableBatchT (Defined by CreateableBatchExtensions.)
void	DeleteITicketFlowAction(Int64)	IDeletableBatchT (Defined by DeletableBatchExtensions.)
ITicketFlowAction	DetailsAllITicketFlowAction(Int64)	Overloaded. IDetailsableBatchT (Defined by DetailsableBatchExtensions.)
IReadOnlyDictionaryTKey, TValue, T: Int64	DetailsAllITicketFlowAction(IEnumerableInt64)	Overloaded. IDetailsableBatchT (Defined by DetailsableBatchExtensions.)
ITicketFlowAction	DetailsAnyITicketFlowAction(Int64)	IDetailsableBatchT Returns details of entity with id 'id', or null if not found Thrown if any id zero or less. (Defined by DetailsableBatchExtensions.)
void	UpdateITicketFlowAction(ITicketFlowAction)	IUpdateableBatchT (Defined by UpdateableBatchExtensions.)

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Reference

Netadmin.Management.Ticketing Namespace